How to Disable Microsoft Customer Experience Improvement Program

The following procedures explain how to:

  • View or change the Windows CEIP setting on an individual computer.
  • Disable the Windows Customer Experience Improvement Program by using Group Policy.
  • Disable the Windows Customer Experience Improvement Program by using an answer file with unattended installation.
  • Redirect data from the Windows Customer Experience Improvement Program to a server on your network running System Center Operations Manager or similar software designed to collect data from the Windows Customer Experience Program.
noteNote
To change Windows Customer Experience Improvement Program settings, you must be logged on as an administrator.
  1. Click Start, select Control Panel, and click the Action Center.
  2. In the left pane, click Change Action Center settings.
  3. Under Related settings, click Customer Experience Improvement Program settings.
  4. If you want to turn off the Windows CEIP, select No, I don’t want to participate in the program, and then click Save Changes.

Following are two procedures that you can use to view or change the Windows CEIP setting on a computer running Windows Server 2008 R2:

  • Use Initial Configuration Tasks. (Use this procedure if you recently installed Windows Server 2008 R2, and the Initial Configuration Tasks interface is displayed.)
  • Use Server Manager.
  1. Under Update This Server, click Enable automatic updating and feedback.
  2. Click Manually configure settings.
  3. Under Customer Experience Improvement Program, click Change Setting.
  4. In the resulting dialog box, view or change the settings.
  1. If the Initial Configuration Tasks interface is not displayed and Server Manager is not running, click Start, click Administrative Tools, and then click Server Manager. (If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.)
  2. In Server Manager, make sure Resources and Support is expanded.
  3. Click Participate in CEIP or Configure CEIP—whichever is currently displayed.
  4. In the resulting dialog box, view or change the settings.

Following are two procedures that you can use to disable the Windows Customer Experience Improvement Program on a computer running Windows Server 2008 R2 (with the Group Policy Management feature installed) or in Windows 7:

  • Use Group Policy.
  • Use an answer file with an unattended installation.
  1. See Appendix B: Resources for Learning About Group Policy for Windows 7 and Windows Server 2008 R2 for information about using Group Policy. Using an account with domain administrative credentials, log on to a computer running Windows Server 2008 R2 (with the Group Policy Management feature installed) or Windows 7. Then open Group Policy Management Console (GPMC) by running gpmc.msc and edit an appropriate Group Policy Object (GPO).
  2. Expand Computer Configuration, expand Policies (if present), expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings.
  3. In the details pane, double-click Turn off Windows Customer Experience Improvement Program, and then click Enabled.

    When you enable this setting, all administrators and users to which the Group Policy Object applies are opted out of the Windows Customer Experience Improvement Program.

    You can also restrict Internet access for this and a number of other features by applying the Restrict Internet communication policy setting, which is located in Computer Configuration under Policies (if present), in Administrative Templates\System\Internet Communication Management. For more information about this Group Policy and the policies that it controls, see Appendix C: Group Policy Settings Listed Under the Internet Communication Management Category in Windows 7 and Windows Server 2008 R2.

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