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<channel>
	<title>Some Sage Advice</title>
	<atom:link href="http://www.sageadviceltd.com/sage/wordpress/feed" rel="self" type="application/rss+xml" />
	<link>http://www.sageadviceltd.com/sage/wordpress</link>
	<description>Tech writings by Dean Novosat</description>
	<lastBuildDate>Tue, 24 Aug 2010 14:22:39 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
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			<item>
		<title>Adobe Creative Suite CS5 System Requirements</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/adobe-creative-suite-cs5-system-requirements-119</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/adobe-creative-suite-cs5-system-requirements-119#comments</comments>
		<pubDate>Tue, 24 Aug 2010 14:21:58 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=119</guid>
		<description><![CDATA[Well, here they are, all in one place! The system requirements to run the new Adobe Creative Suite CS5.
Adobe PhotoShop CS5 System Requirements
Windows
Intel Pentium 4 or AMD Athlon 64 Processor
Microsoft Windows XP(Service Pack 3), Windows Vista Home Premium, Business, Ultimate  Enterprise(Service Pack 1, Service Pack 2), Windows 7.
1GB Memory
1024&#215;768 screen (1280&#215;800 recommended), with hardware-accelerated OpenGL graphics card, [...]]]></description>
			<content:encoded><![CDATA[<p>Well, here they are, all in one place! The system requirements to run the new Adobe Creative Suite CS5.</p>
<h2>Adobe PhotoShop CS5 System Requirements</h2>
<p><strong>Windows</strong></p>
<p>Intel Pentium 4 or AMD Athlon 64 Processor</p>
<p>Microsoft Windows XP(Service Pack 3), Windows Vista Home Premium, Business, Ultimate  Enterprise(Service Pack 1, Service Pack 2), Windows 7.</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), with hardware-accelerated OpenGL graphics card, 16 bit color and 256MB VRAM.</p>
<p>Some of the GPU accelerated features require Shader Model 3.0 and OpenGL 2.0 graphics support.</p>
<p>DVD-ROM drive</p>
<p>Multimedia features require QuickTime 7.6.2.</p>
<p>Online services require Internet connection.</p>
<p><strong>Mac OS</strong></p>
<p>Intel Multi-core processors</p>
<p>Mac OS X 10.5.7 or 10.6</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), with hardware-accelerated OpenGL graphics card, 16 bit color and 256MB VRAM.</p>
<p>Some of the GPU accelerated features require Shader Model 3.0 and OpenGL 2.0 graphics support.</p>
<p>DVD-ROM drive</p>
<p>Multimedia features require QuickTime 7.6.2.</p>
<p>Online services require Internet connection.</p>
<h2>Adobe Dreamweaver CS5 System Requirements</h2>
<p><strong>Windows</strong></p>
<p>Intel Pentium 4 or AMD Athlon 64 Processor</p>
<p>512 MB Memory</p>
<p>1280&#215;800 screen, 16 bit graphics card</p>
<p>DVD-ROM Drive</p>
<p>Online services require Internet connection</p>
<p><strong>Mac OS</strong></p>
<p>Intel Multi-core Processor</p>
<p>Mac OS X 10.5.7 or 10.6</p>
<p>512 MB Memory</p>
<p>1280&#215;800 screen, 16 bit graphics card</p>
<p>DVD-ROM Drive</p>
<p>Online services require Internet connection</p>
<h2>Adobe Flash CS5 System Requirements</h2>
<p><strong>Windows</strong></p>
<p>Intel Pentium 4 or AMD Athlon 64 Processor</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), 16-bit video card</p>
<p>DVD-ROM Drive</p>
<p>Multimedia features require QuickTime 7.6.2</p>
<p>Online services require Internet connection</p>
<p><strong>Mac OS</strong></p>
<p>Intel Multi-core Processor</p>
<p>Mac OS X 10.5.7 or 10.6</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), 16-bit video card</p>
<p>DVD-ROM Drive</p>
<p>Multimedia features require QuickTime 7.6.2</p>
<p>Online services require Internet connection</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Updated Site</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/updated-site-117</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/updated-site-117#comments</comments>
		<pubDate>Thu, 27 May 2010 11:01:28 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=117</guid>
		<description><![CDATA[A good friend of mine (and client) has updated his company&#8217;s website. It is nicely done and feature lots of new information about his products. Medtrition/NNI is a local company that makes nutritional dietary supplements for  healthcare and home use.
]]></description>
			<content:encoded><![CDATA[<p>A good friend of mine (and client) has updated his company&#8217;s website. It is nicely done and feature lots of new information about his products. <a title="Medtrition/NNI" href="http://www.medtritionnni.com/">Medtrition/NNI</a> is a local company that makes nutritional dietary supplements for  healthcare and home use.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Quark, Please Go Away Already!</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/quark-please-go-away-already-114</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/quark-please-go-away-already-114#comments</comments>
		<pubDate>Fri, 26 Feb 2010 17:35:40 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=114</guid>
		<description><![CDATA[If you are the last remaining user of QuarkXpress, please stop and switch to InDesign. Quark is the worst company on the planet right now and they don&#8217;t deserve to be in business anymore. Case in point, our last phone call to Quark. We had to reinstall Quark on a machine and it wouldn&#8217;t activate [...]]]></description>
			<content:encoded><![CDATA[<p>If you are the last remaining user of QuarkXpress, please stop and switch to InDesign. Quark is the worst company on the planet right now and they don&#8217;t deserve to be in business anymore. Case in point, our last phone call to Quark. We had to reinstall Quark on a machine and it wouldn&#8217;t activate over the internet (what a surprise&#8230;). So I had to call Quark. When you call the toll-free number given on the activation screen, you are presented with 3 options:</p>
<ol>
<li>press 1 for Quark&#8217;s fee-based support and be prepared for a $39 fee on your credit card</li>
<li>press 2 for Customer Service</li>
<li>press 3 for Sales</li>
</ol>
<p>So I pressed 2 for Customer Service. I was greeted with, &#8220;Thank you for call Quark Customer Service. Please be prepared for a $39 fee to speak to customer service.&#8221;</p>
<p>What!!! So I have to pay to talk to customer service?? So I held on a got an obviously &#8220;not-American&#8221; customer service rep with a distinctive accent. I explained to her about not being to activate Quark and I needed an activation code. She replied with, &#8220;That will be $39.&#8221;</p>
<p>&#8220;WHAT!!! YOU WANT TO CHARGE ME $39 TO ACTIVATE SOFTWARE THAT I OWN???&#8221;</p>
<p>&#8220;Yes.&#8221;</p>
<p>So I asked to speak to her supervisor. I was given the same lame answer. So I asked to speak to her supervisor. She said she didn&#8217;t have one. &#8220;So you own Quark??&#8221; &#8220;No.&#8221; &#8220;Then let me talk to someone above you.&#8221; &#8220;There is no one else.&#8221;</p>
<p>This went on for several minutes until my blood pressure reached critical levels. She finally offered me email activation that would only take 15 minutes or so. So I tried it.</p>
<p>Well, three hours later, the activation came through. Three hours. That is three hours with a machine out of production because of Quark&#8217;s arrogance and lack of customer support.</p>
<p>So please Quark, do us all a favor, and close your doors.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apple Lists Startup Keys</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/apple-lists-startup-keys-112</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/apple-lists-startup-keys-112#comments</comments>
		<pubDate>Fri, 26 Feb 2010 17:26:16 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=112</guid>
		<description><![CDATA[Apple has released a knowledge base article describing the key commands and what they enable when pressed during start-up:

Press C during start-up: Start from a bootable CD/DVD, such as the Mac OS X Install disc.
Press D during start-up: Start the Apple Hardware Test when the Install DVD 1 is inserted in your Mac&#8217;s drive.
Press and [...]]]></description>
			<content:encoded><![CDATA[<p>Apple has released a knowledge base <a href="http://support.apple.com/kb/HT1533">article</a> describing the key commands and what they enable when pressed during start-up:</p>
<ul>
<li>Press C during start-up: Start from a bootable CD/DVD, such as the Mac OS X Install disc.</li>
<li>Press D during start-up: Start the Apple Hardware Test when the Install DVD 1 is inserted in your Mac&#8217;s drive.</li>
<li>Press and hold (Command + Option + P + R) until you hear two beeps: Reset the NVRAM.</li>
<li>Press Option during start-up: Loads Startup Manager, enabling users to select which volume they would like to boot from. Pressing N will show the first bootable Network volume as well.</li>
<li>Press the Eject button, press F12, or click and hold the mouse or trackpad button: Ejects any removable media.</li>
<li>Press N during start-up: Attempt to start from a compatible network server (NetBoot).</li>
<li>Press T during start-up: When two Macs are connected via FireWire, this will start one in FireWire Target Disk Mode (two Macs with FireWire ports are required).</li>
<li>Press Shift during start-up: Starts your Mac in Safe Mode, temporarily disabling log-in items.</li>
<li>Press (Command + V) during start-up: Starts in Verbose Mode.</li>
<li>Press (Command + S) during start-up: Starts in Single-User Mode.</li>
<li>Press (Option + N) during start-up: Start from NetBoot server using the default boot image.</li>
</ul>
<p>Apple recommends pressing the start-up key combinations immediately after hearing the start-up tone.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why I Hate Apple &#8211; Again- Apple Removes Appletalk from Snow Leopard</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/why-i-hate-apple-again-apple-removes-appletalk-from-snow-leopard-109</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/why-i-hate-apple-again-apple-removes-appletalk-from-snow-leopard-109#comments</comments>
		<pubDate>Tue, 13 Oct 2009 10:29:30 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=109</guid>
		<description><![CDATA[Why does Apple does this all the time? They remove key features and technologies from their hardware and software making it even more difficult to do normal, productive tasks. With the release of Snow Leopard, Apple has once again dropped the ball by removing Appletalk altogether.
You may say, &#8220;So what?&#8221; Well, there are plenty of [...]]]></description>
			<content:encoded><![CDATA[<p>Why does Apple does this all the time? They remove key features and technologies from their hardware and software making it even more difficult to do normal, productive tasks. With the release of Snow Leopard, Apple has once again dropped the ball by removing Appletalk altogether.</p>
<p>You may say, &#8220;So what?&#8221; Well, there are plenty of people still using Appletalk in production environments to access shared volumes or to print to Appletalk printers. For me, the printers are the bigger issue. I have many, many people still using Appletalk printers.  The beauty of Appletalk printers is that they are automatically discovered on the network, and, the big advantage, is they know what is installed and communicate that back to the Mac. Bonjour/Rendevouz printers don&#8217;t do that!</p>
<p>Apple&#8217;s solution is to print to these printers using IP Printing. What a joke! First of all, you must assign the printer a fixed IP address (how many non-techie users can do this?), then you must know all the options installed in the printer (RAM, extra trays, etc). You must then MANUALLY setup each printer on your network for IP printing. On some corporate networks, there may be hundreds of printers to setup.</p>
<p>Way to go Apple!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>0KB Fonts on SMB Shares</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/0kb-fonts-on-smb-shares-102</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/0kb-fonts-on-smb-shares-102#comments</comments>
		<pubDate>Tue, 11 Aug 2009 15:01:04 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=102</guid>
		<description><![CDATA[More and more companies are using Windows servers and SMB shares in a networked environment. This poses a few challenges for Macs. One of the biggest problems is with older, T1 fonts (Postscript). When these fonts are moved from Appletalk shares to SMB shares, they can lose their resource fork and become unusable. They will [...]]]></description>
			<content:encoded><![CDATA[<p>More and more companies are using Windows servers and SMB shares in a networked environment. This poses a few challenges for Macs. One of the biggest problems is with older, T1 fonts (Postscript). When these fonts are moved from Appletalk shares to SMB shares, they can lose their resource fork and become unusable. They will appear on an SMB share on a Mac as a Unix Executable File with a file size of 0KB.</p>
<p>Here are a few workarounds to this problem.</p>
<ol>
<li>If a font is copied from a Mac to a share via AFP, you can only read it using AFP. If you then mount the share as SMB, the font is corrupted.</li>
<li>If a font is copied from a Mac to a share via SMB, you CAN read it using SMB! It is not corrupted.</li>
<li>If a font is converted from T1 to OTF, it works either way since Open Type fonts don&#8217;t use a resource fork.</li>
<li>The problem occurs with existing files on Mac shares. If the Mac share is simply converted or mounted as SMB, the fonts get corrupted. However, it appears that if a Mac mounts the share as SMB and copies the files, they are not corrupted. What the Mac does is copy the data fork as a regular, visible file, and the resource fork as a hidden file. This maintains the integrity of the font. The danger is that Windows users with &#8220;Show All Files&#8221; turned on, can see the invisible resource forks. If they are deleted then the font is damaged.</li>
<li>If the fonts are converted to OTF, then this is a non-issue as OT fonts don&#8217;t have a separate data and resource fork.  One easy way to convert all T1 fonts to OTF is to use a $99 program called FontXChange. It is fast and can convert and repair fonts.</li>
</ol>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Lots of Fonts</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/lots-of-fonts-99</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/lots-of-fonts-99#comments</comments>
		<pubDate>Tue, 11 Aug 2009 14:32:57 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=99</guid>
		<description><![CDATA[I know you like lots of fonts, so here is a great site with them!
Mike&#8217;s Sketch Pad
There are some Mac fonts and even more Windows fonts. Mac users can use some Windows fonts, otherwise you will need to convert them.
]]></description>
			<content:encoded><![CDATA[<p>I know you like lots of fonts, so here is a great site with them!</p>
<p><a href="http://www.sketchpad.net/freefonts.htm">Mike&#8217;s Sketch Pad</a></p>
<p>There are some Mac fonts and even more Windows fonts. Mac users can use some Windows fonts, otherwise you will need to convert them.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Click, Beep, and Pause from Drives on New MacBook Pro</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/click-beep-and-pause-from-drives-on-new-macbook-pro-97</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/click-beep-and-pause-from-drives-on-new-macbook-pro-97#comments</comments>
		<pubDate>Tue, 11 Aug 2009 14:14:54 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=97</guid>
		<description><![CDATA[Seems there is a hardware or firmware problem with the new MacBook Pro with the 7200 rpm Seagate drives. Users with the 500GB drives are noticing random occurrences of a clicking sound, then an audible beep, followed by a complete system freeze for several seconds. This happens randomly and doesn&#8217;t appear to be related to [...]]]></description>
			<content:encoded><![CDATA[<p>Seems there is a hardware or firmware problem with the new MacBook Pro with the 7200 rpm Seagate drives. Users with the 500GB drives are noticing random occurrences of a clicking sound, then an audible beep, followed by a complete system freeze for several seconds. This happens randomly and doesn&#8217;t appear to be related to system load or any activity.</p>
<p>Apple engineers are aware of the problem and a fix should be forthcoming.</p>
<p>You can add your comments to the <a href="http://discussions.apple.com/thread.jspa?threadID=2049659&amp;start=0&amp;tstart=0">Apple Discussion</a> forum. As of now there are 88 PAGES of comments! Seems like a big issue!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apple Releases iPhone OS 3.0.1 Patch to Fix Text Message Security Threat</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/apple-releases-iphone-os-301-patch-to-fix-text-message-security-threat-94</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/apple-releases-iphone-os-301-patch-to-fix-text-message-security-threat-94#comments</comments>
		<pubDate>Mon, 03 Aug 2009 13:17:34 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=94</guid>
		<description><![CDATA[Apple has released a security patch (3.0.1) for the iPhone OS to fix the recently discovered threats of an SMS (text message, in everyday terms) attack. This vulnerability allows someone to send you a blank text message with specific code that allows them to totally take control of your iPhone. With an unpatched iPhone, a [...]]]></description>
			<content:encoded><![CDATA[<p>Apple has released a security patch (3.0.1) for the iPhone OS to fix the recently discovered threats of an SMS (<em>text message, in everyday terms</em>) attack. This vulnerability allows someone to send you a blank text message with specific code that allows them to totally take control of your iPhone. With an unpatched iPhone, a hacker could take control of your phone and use it to make calls, send text messages, and totally wipe out your phone.</p>
<p>From the Apple knowledge base article:</p>
<p>&#8220;Impact: Receiving a maliciously crafted SMS message may lead to an unexpected service interruption or arbitrary code execution</p>
<p>Description: A memory corruption issue exists in the decoding of SMS messages. Receiving a maliciously crafted SMS message may lead to an unexpected service interruption or arbitrary code execution. This update addresses the issue through improved error handling. Credit to Charlie Miller of Independent Security Evaluators, and Collin Mulliner of Technical University Berlin for reporting this issue.&#8221;</p>
<p>To get the update, plug in your phone to your computer and launch iTunes to automatically download and install the update.</p>
<p>Note that this update is only for the iPhone; the iPod Touch is unaffected since it can&#8217;t receive text messages.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>If You Use Windows, You Need This Patch</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/if-you-use-windows-you-need-this-patch-91</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/if-you-use-windows-you-need-this-patch-91#comments</comments>
		<pubDate>Mon, 13 Jul 2009 01:23:38 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=91</guid>
		<description><![CDATA[It isn&#8217;t often that Microsoft publishes a patch to fix a security problem outside of the normal update cycles, but they just did!
So if you use any modern flavor of Windows, head over to
http://support.microsoft.com/kb/972890
for the latest patch. It couldn&#8217;t be easier to install. Just click the repairman with the wrench in the middle of the [...]]]></description>
			<content:encoded><![CDATA[<p>It isn&#8217;t often that Microsoft publishes a patch to fix a security problem outside of the normal update cycles, but they just did!</p>
<p>So if you use any modern flavor of Windows, head over to</p>
<p><a href="http://support.microsoft.com/kb/972890">http://support.microsoft.com/kb/972890</a></p>
<p>for the latest patch. It couldn&#8217;t be easier to install. Just click the repairman with the wrench in the middle of the page that says, &#8220;Fix It.&#8221; If you are using IE, it will fix automatically. If you are using Firefox, it will download the fix and you will have to run it manually.</p>
<p>A simple way to keep your Windows install safe!</p>
]]></content:encoded>
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