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<channel>
	<title>Some Sage Advice &#187; Sage Advice</title>
	<atom:link href="http://www.sageadviceltd.com/sage/wordpress/category/sage-advice/feed" rel="self" type="application/rss+xml" />
	<link>http://www.sageadviceltd.com/sage/wordpress</link>
	<description>Tech writings by Dean Novosat</description>
	<lastBuildDate>Wed, 15 Jun 2011 01:51:22 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
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			<item>
		<title>Using Sophos Anti-Virus for Mac to Remove MacDefender</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/using-sophos-anti-virus-for-mac-to-remove-macdefender-137</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/using-sophos-anti-virus-for-mac-to-remove-macdefender-137#comments</comments>
		<pubDate>Wed, 15 Jun 2011 01:51:21 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=137</guid>
		<description><![CDATA[This is what worked for me, step by step, to remove the MacDefender using Sophos Anti-Virus for Mac Home (which is free):
The 3 threats found after my first full scan on my Macbook were
Users/myname/library/cache/java……
which needed to be cleaned up manually.

In the Quarantine Manager, click on the blue link file name of the threat to get [...]]]></description>
			<content:encoded><![CDATA[<p>This is what worked for me, step by step, to remove the MacDefender using Sophos Anti-Virus for Mac Home (which is free):</p>
<p>The 3 threats found after my first full scan on my Macbook were<br />
<em>Users/myname/library/cache/java……</em><br />
which needed to be cleaned up manually.</p>
<ol>
<li>In the Quarantine Manager, click on the blue link file name of the threat to get it&#8217;s details.</li>
<li>You need to note the path &amp; file name.</li>
<li>In my example I will use users/myname/library/cache/java……</li>
<li>You will need to make a custom scan.</li>
<li>In the window that&#8217;s titled Scan Local Drives, click on the arrow next to Custom Scans</li>
<li>Click on the + sign.  You will see a message untitled &#8211; No items in scan, this scan has never been run.</li>
<li>Double click on it and another window will open asking for a Scan Name (can fill in later).  At the bottom of this window, click the + sign &#8211; this will open a finder window called Open.</li>
<li>Double click on the file called Users (another window opens)</li>
<li>Double click on the home file with your name on it (another window opens)</li>
<li>Double click on the Library folder (another window opens)</li>
<li>Single click on the Caches folder and then click on the Open button bottom right</li>
<li>You should now see the folder Caches with a tick next to it in the window described in step 3.</li>
<li>Type in whatever name you want to call the custom scan.  I called mine Caches.</li>
<li>Under the title you&#8217;ve just typed are 3 buttons. Click on the Options button.</li>
<li>Click on the drop down menu where it says log only and choose Delete threat.  So it now says When a threat is found: Delete threat.</li>
<li>Click on the Done button.</li>
<li>In the customs scan window from step 1. you should see a new custom scan called Caches (or whatever you named it).  Click on the Play button next to the pencil button.</li>
<li>A drop down dialogue box asks you to Scan with privileges, Cancel or Scan All.</li>
<li>Click on the Scan All button &amp; type in your administrator password &amp; click OK.</li>
<li>The scan is performed.  If you Open Quarantine Manager, the threats should be gone.</li>
</ol>
]]></content:encoded>
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		</item>
		<item>
		<title>Adobe Creative Suite 5.5 System Requirements</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/adobe-creative-suite-5-5-system-requirements-135</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/adobe-creative-suite-5-5-system-requirements-135#comments</comments>
		<pubDate>Fri, 06 May 2011 19:45:12 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=135</guid>
		<description><![CDATA[System requirements for Adobe Creative Suite 5.5
Windows

 * Intel® Pentium® 4 or AMD Athlon® 64 processor (Intel Core™ i3, i5, or i7 or or AMD Phenom® II recommended); Intel Core 2 Duo or AMD Phenom II required for Adobe® Premiere® Pro; processor with 64-bit support required for Adobe Premiere Pro and After Effects®
* Microsoft® Windows® [...]]]></description>
			<content:encoded><![CDATA[<p><strong>System requirements for Adobe Creative Suite 5.5</strong></p>
<p><strong>Windows</strong></p>
<ul>
<li> * Intel® Pentium® 4 or AMD Athlon® 64 processor (Intel Core™ i3, i5, or i7 or or AMD Phenom® II recommended); Intel Core 2 Duo or AMD Phenom II required for Adobe® Premiere® Pro; processor with 64-bit support required for Adobe Premiere Pro and After Effects®<br />
* Microsoft® Windows® XP with Service Pack 3; Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 2; or Windows 7; 64-bit edition of Windows Vista or Windows 7 required for Adobe Premiere Pro, After Effects, and the Subscription Edition of Master Collection<br />
* 2GB of RAM (4GB or more recommended)<br />
* 24.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)<br />
* 1280&#215;900 display (1280&#215;1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM<br />
* Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro; visit www.adobe.com/go/premiere_systemreqs for the latest list of supported cards<br />
* Some GPU-accelerated features in Adobe Photoshop® require graphics support for Shader Model 3.0 and OpenGL 2.0<br />
* Some features in Adobe Bridge rely on a DirectX 9–capable graphics card with at least 64MB of VRAM<br />
* 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed<br />
* Adobe-certified card for capture and export to tape for SD/HD workflows<br />
* OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape, and transmit to DV device<br />
* Sound card compatible with ASIO protocol or Microsoft Windows Driver Model<br />
* DVD-ROM drive compatible with dual-layer DVDs (DVD+-R burner for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)<br />
* Java™ Runtime Environment 1.6 (included)<br />
* Eclipse™ 3.6.1 required for plug-in installation<br />
* QuickTime 9 software required for QuickTime and multimedia features<br />
* Adobe Flash® Player 10 software required to export SWF files and to play back DVD projects exported as SWF files<br />
* Broadband Internet connection required for online services and to validate Subscription Edition (if applicable) on an ongoing basis</li>
</ul>
<p><strong>Mac OS</strong></p>
<ul> * Multicore Intel® processor with 64-bit support<br />
* Mac OS X v10.5.8 or v10.6; Mac OS X v10.6 required for Adobe Flash Builder™ 4.5 Premium Edition and Flash Builder integration with Flash Catalyst® and Flash Professional; Mac OS X v10.6.3 required for GPU-accelerated performance in Adobe Premiere Pro<br />
* 2GB of RAM (4GB or more recommended)<br />
* 26.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)<br />
* 1280&#215;900 display (1280&#215;1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM<br />
* Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro<br />
* Some GPU-accelerated features in Adobe Photoshop require graphics support for Shader Model 3.0 and OpenGL 2.0<br />
* 7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed<br />
* Core Audio–compatible sound card<br />
* DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; external Blu-ray burner for creating Blu-ray Disc media)<br />
* Java Runtime Environment 1.6<br />
* Eclipse 3.6.1 Cocoa version required for plug-in installation<br />
* QuickTime 9 software required for QuickTime and multimedia features<br />
* Adobe Flash Player 10 software required to export SWF files and to play back DVD projects exported as SWF files<br />
* Broadband Internet connection required for online services and to validate Subscription Edition (if applicable) on an ongoing basis</ul>
<p>*Visit the NVIDIA website for system requirements and compatibility. The list of graphics cards that are compatible with Adobe Premiere Pro CS5 is updated on a regular basis.</p>
<p>*Adobe online services, including Adobe CS Live Services, are available only to users 13 and older and require agreement to additional terms and Adobe&#8217;s online privacy policy. Online services are not available in all countries or languages, may require user registration and may be subject to change or discontinuation without notice. Additional fees or subscription charges may apply.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Current Mac Lineup as of February 2011</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/current-mac-lineup-as-of-february-2011-127</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/current-mac-lineup-as-of-february-2011-127#comments</comments>
		<pubDate>Mon, 21 Feb 2011 20:06:27 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=127</guid>
		<description><![CDATA[

Product
Specs
Price
Display
SpeedMark


iMac
Intel Core i3/3.06GHz
$1199
21.5&#34;
174


&#160;
Intel Core i3/3.2GHz
$1499
21.5&#34;
179


&#160;
Intel Core i3/3.2GHz
$1699
27&#34;
177


&#160;
Intel Core i5/2.8GHz Quad
$1999
27&#34;
196


Mac Mini
Intel Core 2 Duo/ 2.4GHz
$699
NA
100


Mac Pro Tower
Intel Xeon 2.8GHz Quad
$2499
NA
207


&#160;
Intel Xeon 2.4GHz Eight
$3499
NA
216


&#160;
Intel Xeon 2.66GHz Twelve
$4999
NA
261


MacBook
Intel Core 2 Duo/2.4GHz
$999
13&#34;
99


MacBook Air
Intel Core 2 Duo/1.4GHz
$999
11&#34;
85


&#160;
Intel Core 2 Duo/1.86GHz
$1299
13&#34;
108


MacBook Pro
Intel Core 2 Duo/2.4GHz
$1199
13&#34;
106


&#160;
Intel Core 2 Duo/2.66GHz
$1499
13&#34;
137


&#160;
Intel Core i5/2.4GHz
$1799
15&#34;
132


&#160;
Intel Core i5/2.54GHz
$1999
15&#34;
137


&#160;
Intel Core i7/2.66GHz
$2199
15&#34;
151


&#160;
Intel Core i5/2.53GHz
$2299
17&#34;
137


]]></description>
			<content:encoded><![CDATA[<table width="100%" cellpadding="4" cellspacing="2">
<tr>
<td bgcolor="#000000">Product</td>
<td bgcolor="#000000">Specs</td>
<td bgcolor="#000000">Price</td>
<td bgcolor="#000000">Display</td>
<td bgcolor="#000000">SpeedMark</td>
</tr>
<tr>
<td bgcolor="#333333">iMac</td>
<td bgcolor="#333333">Intel Core i3/3.06GHz</td>
<td bgcolor="#333333">$1199</td>
<td bgcolor="#333333">21.5&quot;</td>
<td bgcolor="#333333">174</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i3/3.2GHz</td>
<td bgcolor="#333333">$1499</td>
<td bgcolor="#333333">21.5&quot;</td>
<td bgcolor="#333333">179</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i3/3.2GHz</td>
<td bgcolor="#333333">$1699</td>
<td bgcolor="#333333">27&quot;</td>
<td bgcolor="#333333">177</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i5/2.8GHz Quad</td>
<td bgcolor="#333333">$1999</td>
<td bgcolor="#333333">27&quot;</td>
<td bgcolor="#333333">196</td>
</tr>
<tr>
<td bgcolor="#666666">Mac Mini</td>
<td bgcolor="#666666">Intel Core 2 Duo/ 2.4GHz</td>
<td bgcolor="#666666">$699</td>
<td bgcolor="#666666">NA</td>
<td bgcolor="#666666">100</td>
</tr>
<tr>
<td bgcolor="#999999">Mac Pro Tower</td>
<td bgcolor="#999999">Intel Xeon 2.8GHz Quad</td>
<td bgcolor="#999999">$2499</td>
<td bgcolor="#999999">NA</td>
<td bgcolor="#999999">207</td>
</tr>
<tr>
<td bgcolor="#999999">&nbsp;</td>
<td bgcolor="#999999">Intel Xeon 2.4GHz Eight</td>
<td bgcolor="#999999">$3499</td>
<td bgcolor="#999999">NA</td>
<td bgcolor="#999999">216</td>
</tr>
<tr>
<td bgcolor="#999999">&nbsp;</td>
<td bgcolor="#999999">Intel Xeon 2.66GHz Twelve</td>
<td bgcolor="#999999">$4999</td>
<td bgcolor="#999999">NA</td>
<td bgcolor="#999999">261</td>
</tr>
<tr>
<td bgcolor="#333333">MacBook</td>
<td bgcolor="#333333">Intel Core 2 Duo/2.4GHz</td>
<td bgcolor="#333333">$999</td>
<td bgcolor="#333333">13&quot;</td>
<td bgcolor="#333333">99</td>
</tr>
<tr>
<td bgcolor="#666666">MacBook Air</td>
<td bgcolor="#666666">Intel Core 2 Duo/1.4GHz</td>
<td bgcolor="#666666">$999</td>
<td bgcolor="#666666">11&quot;</td>
<td bgcolor="#666666">85</td>
</tr>
<tr>
<td bgcolor="#666666">&nbsp;</td>
<td bgcolor="#666666">Intel Core 2 Duo/1.86GHz</td>
<td bgcolor="#666666">$1299</td>
<td bgcolor="#666666">13&quot;</td>
<td bgcolor="#666666">108</td>
</tr>
<tr>
<td bgcolor="#333333">MacBook Pro</td>
<td bgcolor="#333333">Intel Core 2 Duo/2.4GHz</td>
<td bgcolor="#333333">$1199</td>
<td bgcolor="#333333">13&quot;</td>
<td bgcolor="#333333">106</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core 2 Duo/2.66GHz</td>
<td bgcolor="#333333">$1499</td>
<td bgcolor="#333333">13&quot;</td>
<td bgcolor="#333333">137</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i5/2.4GHz</td>
<td bgcolor="#333333">$1799</td>
<td bgcolor="#333333">15&quot;</td>
<td bgcolor="#333333">132</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i5/2.54GHz</td>
<td bgcolor="#333333">$1999</td>
<td bgcolor="#333333">15&quot;</td>
<td bgcolor="#333333">137</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i7/2.66GHz</td>
<td bgcolor="#333333">$2199</td>
<td bgcolor="#333333">15&quot;</td>
<td bgcolor="#333333">151</td>
</tr>
<tr>
<td bgcolor="#333333">&nbsp;</td>
<td bgcolor="#333333">Intel Core i5/2.53GHz</td>
<td bgcolor="#333333">$2299</td>
<td bgcolor="#333333">17&quot;</td>
<td bgcolor="#333333">137</td>
</tr>
</table>
]]></content:encoded>
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		</item>
		<item>
		<title>Expanding RAID &amp; RAID Partitions on Mac</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/expanding-raid-raid-partitions-on-mac-125</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/expanding-raid-raid-partitions-on-mac-125#comments</comments>
		<pubDate>Thu, 14 Oct 2010 15:45:56 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=125</guid>
		<description><![CDATA[I have a Mac OS X 10.6 Snow Leopard server that I manage. We have it connected via iSCSI to a SNAPServer SAN disk array (RAID-6). The beauty of RAID 6 and the GUID format of the drives is that we can resize a volume on the fly&#8230;sort of. On the Mac, you can resize [...]]]></description>
			<content:encoded><![CDATA[<p>I have a Mac OS X 10.6 Snow Leopard server that I manage. We have it connected via iSCSI to a SNAPServer SAN disk array (RAID-6). The beauty of RAID 6 and the GUID format of the drives is that we can resize a volume on the fly&#8230;sort of. On the Mac, you can resize partitions but because of the way partitions are handled, you may get an error from Disk Utility. The below procedure works without destroying data. That being said, please read the IMPORTANT NOTE below:</p>
<p><strong>IMPORTANT NOTE: </strong>The following procedures are ONLY  for people with RAID cards who have upsized their raid array. If you  have a MacBook or MacBook Pro, this is not for you! If you want to move  from a smaller single drive to a larger single drive, try <a title="CarbonCopyCloner" href="http://www.bombich.com/">CarbonCopyCloner</a> or <a title="SuperDuper" href="http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html">SuperDuper </a>.Once my raid array had finished  upsizing from 5.5GB to 9.1GB, I had to resize the partition in order to  actually use the space. OS X’s Disk Utility gives the cryptic  error</p>
<p><img class="alignnone size-full wp-image-122" title="Disk Utility Error" src="http://www.sageadviceltd.com/sage/wordpress/wp-content/uploads/2010/10/picture-2.png" alt="Disk Utility Error" width="434" height="148" /></p>
<p>(Partition failed with the error: MediaKit  reports partition (map) too small. )  Not particularly helpful, is it.  All my googling has never found an answer, so I thought I’d post my  solution here. Before you start,<strong> BACKUP YOUR DATA</strong>. While I have not lost data using this procedure, <span style="color: #800000;">if you make a typo, the results could be catastrophic!</span></p>
<ol>
<li> Open up a terminal</li>
<li>type <strong>df </strong>and press enter</li>
<li>Note the mount point for the drive you’re trying to expand. Mine was  “/dev/disk4s1″. We’re only interested in the disk, not the slice, so  I’m going to use “/dev/disk4″.</li>
<li>In Disk Utility, unmount the current partition on the disk.</li>
<li>run “sudo gpt show /dev/disk4″. If this fails, you probably didn’t  unmount the partition first.<img class="alignnone size-full wp-image-123" title="sudo gpt" src="http://www.sageadviceltd.com/sage/wordpress/wp-content/uploads/2010/10/picture-5.png" alt="sudo gpt" width="584" height="115" /></li>
<li>The line with the largest size is the partition we care about. Write down the start and size numbers. Check them again to be sure you wrote them down correctly!</li>
<li>In Disk Utility, unmount the partition again.</li>
<li>run “sudo gpt destroy /dev/disk4″</li>
<li>run “sudo gpt create -f /dev/disk4″</li>
<li>run “sudo gpt add -b 409640 -s 11719262168 /dev/disk4″. Notice those  numbers came from the start and length of the partition we want to  save.<img class="alignnone size-full wp-image-124" title="gpt destroy gpt create" src="http://www.sageadviceltd.com/sage/wordpress/wp-content/uploads/2010/10/picture-6.png" alt="gpt destroy gpt create" width="591" height="73" /></li>
<li>Reboot. (On a Snow Leopard server I did not need to reboot!)</li>
<li>Now use Disk Utility to resize the partition. If you didn’t reboot,  Disk Utility will probably give an error, but it might still work.  Reboot now anyways.</li>
</ol>
<p>Basically what’s going on here is that the GPT table is built only  big enough for the drive it’s on. That’s a logical assumption &#8211; hard  drives don’t magically get larger &#8211; unless they’re RAID arrays. We’re  just removing the GPT partition information, and replacing it. Should  things go crazy, as long as you’ve got the start and size information  for the partition you care about, you should be  good.  No guarantees obviously, but I’ve done this three times and no  data loss yet.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Adobe Creative Suite CS5 System Requirements</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/adobe-creative-suite-cs5-system-requirements-119</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/adobe-creative-suite-cs5-system-requirements-119#comments</comments>
		<pubDate>Tue, 24 Aug 2010 14:21:58 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=119</guid>
		<description><![CDATA[Well, here they are, all in one place! The system requirements to run the new Adobe Creative Suite CS5.
Adobe PhotoShop CS5 System Requirements
Windows
Intel Pentium 4 or AMD Athlon 64 Processor
Microsoft Windows XP(Service Pack 3), Windows Vista Home Premium, Business, Ultimate  Enterprise(Service Pack 1, Service Pack 2), Windows 7.
1GB Memory
1024&#215;768 screen (1280&#215;800 recommended), with hardware-accelerated OpenGL graphics card, [...]]]></description>
			<content:encoded><![CDATA[<p>Well, here they are, all in one place! The system requirements to run the new Adobe Creative Suite CS5.</p>
<h2>Adobe PhotoShop CS5 System Requirements</h2>
<p><strong>Windows</strong></p>
<p>Intel Pentium 4 or AMD Athlon 64 Processor</p>
<p>Microsoft Windows XP(Service Pack 3), Windows Vista Home Premium, Business, Ultimate  Enterprise(Service Pack 1, Service Pack 2), Windows 7.</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), with hardware-accelerated OpenGL graphics card, 16 bit color and 256MB VRAM.</p>
<p>Some of the GPU accelerated features require Shader Model 3.0 and OpenGL 2.0 graphics support.</p>
<p>DVD-ROM drive</p>
<p>Multimedia features require QuickTime 7.6.2.</p>
<p>Online services require Internet connection.</p>
<p><strong>Mac OS</strong></p>
<p>Intel Multi-core processors</p>
<p>Mac OS X 10.5.7 or 10.6</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), with hardware-accelerated OpenGL graphics card, 16 bit color and 256MB VRAM.</p>
<p>Some of the GPU accelerated features require Shader Model 3.0 and OpenGL 2.0 graphics support.</p>
<p>DVD-ROM drive</p>
<p>Multimedia features require QuickTime 7.6.2.</p>
<p>Online services require Internet connection.</p>
<h2>Adobe Dreamweaver CS5 System Requirements</h2>
<p><strong>Windows</strong></p>
<p>Intel Pentium 4 or AMD Athlon 64 Processor</p>
<p>512 MB Memory</p>
<p>1280&#215;800 screen, 16 bit graphics card</p>
<p>DVD-ROM Drive</p>
<p>Online services require Internet connection</p>
<p><strong>Mac OS</strong></p>
<p>Intel Multi-core Processor</p>
<p>Mac OS X 10.5.7 or 10.6</p>
<p>512 MB Memory</p>
<p>1280&#215;800 screen, 16 bit graphics card</p>
<p>DVD-ROM Drive</p>
<p>Online services require Internet connection</p>
<h2>Adobe Flash CS5 System Requirements</h2>
<p><strong>Windows</strong></p>
<p>Intel Pentium 4 or AMD Athlon 64 Processor</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), 16-bit video card</p>
<p>DVD-ROM Drive</p>
<p>Multimedia features require QuickTime 7.6.2</p>
<p>Online services require Internet connection</p>
<p><strong>Mac OS</strong></p>
<p>Intel Multi-core Processor</p>
<p>Mac OS X 10.5.7 or 10.6</p>
<p>1GB Memory</p>
<p>1024&#215;768 screen (1280&#215;800 recommended), 16-bit video card</p>
<p>DVD-ROM Drive</p>
<p>Multimedia features require QuickTime 7.6.2</p>
<p>Online services require Internet connection</p>
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		<title>Updated Site</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/updated-site-117</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/updated-site-117#comments</comments>
		<pubDate>Thu, 27 May 2010 11:01:28 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=117</guid>
		<description><![CDATA[A good friend of mine (and client) has updated his company&#8217;s website. It is nicely done and feature lots of new information about his products. Medtrition/NNI is a local company that makes nutritional dietary supplements for  healthcare and home use.
]]></description>
			<content:encoded><![CDATA[<p>A good friend of mine (and client) has updated his company&#8217;s website. It is nicely done and feature lots of new information about his products. <a title="Medtrition/NNI" href="http://www.medtritionnni.com/">Medtrition/NNI</a> is a local company that makes nutritional dietary supplements for  healthcare and home use.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<title>Quark, Please Go Away Already!</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/quark-please-go-away-already-114</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/quark-please-go-away-already-114#comments</comments>
		<pubDate>Fri, 26 Feb 2010 17:35:40 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=114</guid>
		<description><![CDATA[If you are the last remaining user of QuarkXpress, please stop and switch to InDesign. Quark is the worst company on the planet right now and they don&#8217;t deserve to be in business anymore. Case in point, our last phone call to Quark. We had to reinstall Quark on a machine and it wouldn&#8217;t activate [...]]]></description>
			<content:encoded><![CDATA[<p>If you are the last remaining user of QuarkXpress, please stop and switch to InDesign. Quark is the worst company on the planet right now and they don&#8217;t deserve to be in business anymore. Case in point, our last phone call to Quark. We had to reinstall Quark on a machine and it wouldn&#8217;t activate over the internet (what a surprise&#8230;). So I had to call Quark. When you call the toll-free number given on the activation screen, you are presented with 3 options:</p>
<ol>
<li>press 1 for Quark&#8217;s fee-based support and be prepared for a $39 fee on your credit card</li>
<li>press 2 for Customer Service</li>
<li>press 3 for Sales</li>
</ol>
<p>So I pressed 2 for Customer Service. I was greeted with, &#8220;Thank you for call Quark Customer Service. Please be prepared for a $39 fee to speak to customer service.&#8221;</p>
<p>What!!! So I have to pay to talk to customer service?? So I held on a got an obviously &#8220;not-American&#8221; customer service rep with a distinctive accent. I explained to her about not being to activate Quark and I needed an activation code. She replied with, &#8220;That will be $39.&#8221;</p>
<p>&#8220;WHAT!!! YOU WANT TO CHARGE ME $39 TO ACTIVATE SOFTWARE THAT I OWN???&#8221;</p>
<p>&#8220;Yes.&#8221;</p>
<p>So I asked to speak to her supervisor. I was given the same lame answer. So I asked to speak to her supervisor. She said she didn&#8217;t have one. &#8220;So you own Quark??&#8221; &#8220;No.&#8221; &#8220;Then let me talk to someone above you.&#8221; &#8220;There is no one else.&#8221;</p>
<p>This went on for several minutes until my blood pressure reached critical levels. She finally offered me email activation that would only take 15 minutes or so. So I tried it.</p>
<p>Well, three hours later, the activation came through. Three hours. That is three hours with a machine out of production because of Quark&#8217;s arrogance and lack of customer support.</p>
<p>So please Quark, do us all a favor, and close your doors.</p>
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		<title>Apple Lists Startup Keys</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/apple-lists-startup-keys-112</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/apple-lists-startup-keys-112#comments</comments>
		<pubDate>Fri, 26 Feb 2010 17:26:16 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=112</guid>
		<description><![CDATA[Apple has released a knowledge base article describing the key commands and what they enable when pressed during start-up:

Press C during start-up: Start from a bootable CD/DVD, such as the Mac OS X Install disc.
Press D during start-up: Start the Apple Hardware Test when the Install DVD 1 is inserted in your Mac&#8217;s drive.
Press and [...]]]></description>
			<content:encoded><![CDATA[<p>Apple has released a knowledge base <a href="http://support.apple.com/kb/HT1533">article</a> describing the key commands and what they enable when pressed during start-up:</p>
<ul>
<li>Press C during start-up: Start from a bootable CD/DVD, such as the Mac OS X Install disc.</li>
<li>Press D during start-up: Start the Apple Hardware Test when the Install DVD 1 is inserted in your Mac&#8217;s drive.</li>
<li>Press and hold (Command + Option + P + R) until you hear two beeps: Reset the NVRAM.</li>
<li>Press Option during start-up: Loads Startup Manager, enabling users to select which volume they would like to boot from. Pressing N will show the first bootable Network volume as well.</li>
<li>Press the Eject button, press F12, or click and hold the mouse or trackpad button: Ejects any removable media.</li>
<li>Press N during start-up: Attempt to start from a compatible network server (NetBoot).</li>
<li>Press T during start-up: When two Macs are connected via FireWire, this will start one in FireWire Target Disk Mode (two Macs with FireWire ports are required).</li>
<li>Press Shift during start-up: Starts your Mac in Safe Mode, temporarily disabling log-in items.</li>
<li>Press (Command + V) during start-up: Starts in Verbose Mode.</li>
<li>Press (Command + S) during start-up: Starts in Single-User Mode.</li>
<li>Press (Option + N) during start-up: Start from NetBoot server using the default boot image.</li>
</ul>
<p>Apple recommends pressing the start-up key combinations immediately after hearing the start-up tone.</p>
]]></content:encoded>
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		<title>Why I Hate Apple &#8211; Again- Apple Removes Appletalk from Snow Leopard</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/why-i-hate-apple-again-apple-removes-appletalk-from-snow-leopard-109</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/why-i-hate-apple-again-apple-removes-appletalk-from-snow-leopard-109#comments</comments>
		<pubDate>Tue, 13 Oct 2009 10:29:30 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=109</guid>
		<description><![CDATA[Why does Apple does this all the time? They remove key features and technologies from their hardware and software making it even more difficult to do normal, productive tasks. With the release of Snow Leopard, Apple has once again dropped the ball by removing Appletalk altogether.
You may say, &#8220;So what?&#8221; Well, there are plenty of [...]]]></description>
			<content:encoded><![CDATA[<p>Why does Apple does this all the time? They remove key features and technologies from their hardware and software making it even more difficult to do normal, productive tasks. With the release of Snow Leopard, Apple has once again dropped the ball by removing Appletalk altogether.</p>
<p>You may say, &#8220;So what?&#8221; Well, there are plenty of people still using Appletalk in production environments to access shared volumes or to print to Appletalk printers. For me, the printers are the bigger issue. I have many, many people still using Appletalk printers.  The beauty of Appletalk printers is that they are automatically discovered on the network, and, the big advantage, is they know what is installed and communicate that back to the Mac. Bonjour/Rendevouz printers don&#8217;t do that!</p>
<p>Apple&#8217;s solution is to print to these printers using IP Printing. What a joke! First of all, you must assign the printer a fixed IP address (how many non-techie users can do this?), then you must know all the options installed in the printer (RAM, extra trays, etc). You must then MANUALLY setup each printer on your network for IP printing. On some corporate networks, there may be hundreds of printers to setup.</p>
<p>Way to go Apple!</p>
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		<title>0KB Fonts on SMB Shares</title>
		<link>http://www.sageadviceltd.com/sage/wordpress/0kb-fonts-on-smb-shares-102</link>
		<comments>http://www.sageadviceltd.com/sage/wordpress/0kb-fonts-on-smb-shares-102#comments</comments>
		<pubDate>Tue, 11 Aug 2009 15:01:04 +0000</pubDate>
		<dc:creator>Dean</dc:creator>
				<category><![CDATA[Sage Advice]]></category>

		<guid isPermaLink="false">http://www.sageadviceltd.com/sage/wordpress/?p=102</guid>
		<description><![CDATA[More and more companies are using Windows servers and SMB shares in a networked environment. This poses a few challenges for Macs. One of the biggest problems is with older, T1 fonts (Postscript). When these fonts are moved from Appletalk shares to SMB shares, they can lose their resource fork and become unusable. They will [...]]]></description>
			<content:encoded><![CDATA[<p>More and more companies are using Windows servers and SMB shares in a networked environment. This poses a few challenges for Macs. One of the biggest problems is with older, T1 fonts (Postscript). When these fonts are moved from Appletalk shares to SMB shares, they can lose their resource fork and become unusable. They will appear on an SMB share on a Mac as a Unix Executable File with a file size of 0KB.</p>
<p>Here are a few workarounds to this problem.</p>
<ol>
<li>If a font is copied from a Mac to a share via AFP, you can only read it using AFP. If you then mount the share as SMB, the font is corrupted.</li>
<li>If a font is copied from a Mac to a share via SMB, you CAN read it using SMB! It is not corrupted.</li>
<li>If a font is converted from T1 to OTF, it works either way since Open Type fonts don&#8217;t use a resource fork.</li>
<li>The problem occurs with existing files on Mac shares. If the Mac share is simply converted or mounted as SMB, the fonts get corrupted. However, it appears that if a Mac mounts the share as SMB and copies the files, they are not corrupted. What the Mac does is copy the data fork as a regular, visible file, and the resource fork as a hidden file. This maintains the integrity of the font. The danger is that Windows users with &#8220;Show All Files&#8221; turned on, can see the invisible resource forks. If they are deleted then the font is damaged.</li>
<li>If the fonts are converted to OTF, then this is a non-issue as OT fonts don&#8217;t have a separate data and resource fork.  One easy way to convert all T1 fonts to OTF is to use a $99 program called FontXChange. It is fast and can convert and repair fonts.</li>
</ol>
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